Your privacy is of great importance to &moss. We therefore adhere to the Privacy Law. This means that your data are safe with us and that we always use them properly. In this privacy statement, we explain what we do with the information get from you at our webshop www.royaldesign.nl.
If you have any questions, or want to know exactly what we keep of you, please contact &moss.
Handling your order
When you place an order with us, we use your personal data to handle your order properly. We may give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank.
For the processing of your order, we use your payment information, name and address, gender, email address, telephone number and billing address. We are legally obliged to do this. We keep this information until your order is completed and seven years thereafter (which is the legal retention period).
Provision of information to third parties
We cooperate with companies, which may receive your above mentioned personal data from us. With the exception of the delivery services, we do not give your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so (for example, if the police demand it in the case of suspected crime).
With the contact form on our website, you have the opportunity to ask us questions or make requests. In order to process these correctly, we may use your billing address, e-mail address, telephone number, name and gender. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response.
We would like to keep you informed about our offers and new products or services. We do this through social media. You can object to these advertisments at any time. On our website there are icons of social media channels. When you are logged into your social media accounts websites (Pinterest, Facebook and Instagram) and you have given permission for cookies, you can use additional functionalities. For example, sharing website pages, news items, etc. For information about the cookies that social media parties place and the possible data that they collect, please refer to the statement that these companies have provided on their websites. &moss has no influence on changes to these statements.
There are different types of cookies that are on the website:
- Functional cookies – make the website work better.
- Analytical cookies – for tracking visitor statistics. This gives us a better understanding of how the website works and allows us to improve the website based on this information.
- Tracking cookies – track individual surfing behaviour and create profiles, for example to enable targeted advertising (retargeting).
&moss works with the following systems and/or parties:
- Google Analytics
- Google Ads
- Bing Ads
Securement of your personal data is important for us. To protect your privacy, we make use of secured connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when u fill in your personal details on the website.
Accessing, changing and deleting your data
When you have questions, or if you want to know which personal data we have of you, you can always contact us. See our contact details below.
You have the following rights:
- To be explained what personal data we have and what we do with it
- To see the exact personal data we hold
- To have errors corrected
- To request the deletion of personal data
- To withdraw consent
- Object to a particular use
Please note and make sure that you always state clearly who you are, so we do not adjust or delete data from the wrong person.
File a complaint
When you think we do are not helping you in the right way, you have the rights to file a complaint at the supervisor. This is the Personal Data authority.
8071 SE NUNSPEET
Tel 0341 250204
Privacy voorwaarden disclaimer
These privacy terms were last amended on 12-11-2019. We reserve the right to change these terms and conditions.
These conditions were drawn up in response to the General Data Protection Regulation Law and in these conditions we try to inform you as best we can in the ways that we safeguard your privacy. These conditions have therefore been drawn up with the greatest care. Despite this care, it is possible that there are inaccuracies or incompletenesses in these conditions.